Contact Us

Use the form on the right to contact us with your questions and concerns.

Contact email: 

info@houseofrena.com

         

123 Street Avenue, City Town, 99999

(123) 555-6789

email@address.com

 

You can set your address, phone number, email and site description in the settings tab.
Link to read me page with more information.

Policies

Placing Orders & Custom Orders

All orders must be placed online. (www.HouseofRena.com)

We are accepting a small amount of custom order requests.
Please take note of the following:  

  • All custom orders require a $30 Non-refundable Deposit. This amount will be put towards the balance of the order total.
  • Any changes made to the design of a custom order after the original agreement, will result in an additional fee.
  • Please use our Contact Form for order inquiries or email us at info@houseofrena.com

******************************

Payments

All major credit cards are accepted.

Shipping Information

Items are "Made-To-Order" and are shipped 3 - 10 business days after order is placed. Please allow time for shipping.

All orders are shipped via USPS - Priority Mail (2-3 Business days) with tracking information sent via email.

Returns & Exchange Policy

If you are completely unsatisfied with your order, you may return your items within 7 days of receiving the item in its original condition for a refund (not including shipping cost or the $20 deposit for custom orders).

Your refund will be issued once your items are received. Please email info@HouseOfRena.com prior to shipping your return.

We do not accept exchanges.